Privacy Policy

Effective Date: September 6, 2016

The Cosmetics Company Store North America Privacy Policy

ELC Beauty LLC, d/b/a The Cosmetics Company Store (“CCS, we, us, or our”) respects your concerns about privacy and values the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers, whether in-store or online, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices.

Click on one of the links below to jump to the listed section:

Information We Collect
    Information You Provide
        How We Use the Information
        California Do Not Track Notice
Information We Share
Reviewing, Updating and Modifying Personal Information
Data Transfers
Children’s Privacy
How We Protect Personal Information
Links To Other Websites
Updates To Our Privacy Policy
How To Contact Us

Information We Collect

We may obtain personal information about you from various sources. We may collect this information when you provide it at one of our stores, on our website or at one of our events.

Our products are available for sale in certain department stores. Unless otherwise indicated at the time that you provide your personal information, any personal information collected in these department stores is not provided to us. This Privacy Policy does not address any data collection at our retail partners. When you visit this site, we may also collect certain information about your device or usage by automated means, including using technologies such as cookies, web server logs and web beacons.

Information You Provide

You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, when you complete forms on our site, or when you make a purchase in our stores. The types of personal information you may provide to us includes:

  • Contact information (such as name, postal address and email address)
  • Payment information (such as your payment card number and expiration date)
  • Purchase history
  • Product preferences
  • Your physical characteristics and skincare concerns
  • Contact information for friends or family you would like us to send a message to on your behalf (please ensure that you only submit contact information of individuals with whom you have a personal or family relationship and who would want to receive messages from you)
  • Information or content you provide (such as photographs, videos, reviews, articles, survey responses, and comments)
How We Use The Information

We may use the information you provide to:

  • Send you promotional materials or other communications
  • Provide services to you and operate features on our site
  • Process your payment
  • Assist with product selection and replenishment through our in store customer registry
  • Respond to your inquiries
  • Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers
  • Operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions)
  • Comply with applicable legal requirements, relevant industry standards and our policies

We also may use the information in other ways for which we provide specific notice at the time of collection. The information collected is necessary for the purposes set forth above. Without this information, you may not be able to take advantage of some of our products or services.

California Do Not Track Notice

Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites. We currently do not change our tracking practices in response to “do-not-track” signals or other similar mechanisms.

California law also requires website and online service operators to disclose whether third parties may collect personal information about their users’ online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on our site may obtain information about your browsing or usage habits but this information does not include personal information. These third parties do not change their tracking practices in response to “do-not-track” signals from your web browser and we do not obligate these parties to honor “do-not-track” signals. To learn more about browser tracking signals and “Do Not Track,” please visit http://allaboutdnt.org .

Information We Collect By Automated Means

When you visit our site, we may collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies.

Technologies We Use Cookies, Web Server Logs and Web Beacons

Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.

In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.

To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.

How We Use the Information Collected by Automated Means

We may use the information collected through automated means on this site to deliver personalized content, improve our site, and product and service offerings, for market research, data analytics and system administration purposes, such as to determine whether you’ve visited us before or are new to the site, and for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions. We also may use the information in other ways for which specific notice is provided at the time of collection.

Information We Share

We do not rent lists, sell or otherwise disclose personal information we collect about you, except as described here. We may share your personal information with:

  • Our corporate affiliates. For additional information regarding our corporate affiliates please see http://www.elcompanies.com.
  • Third party service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that provide web hosting and marketing services.
  • Other third parties with your consent.

In addition, we and our affiliates and other service providers in Canada and the United States may disclose information about you if required or permitted to do so by law or legal process, including (i) to law enforcement authorities or other government officials, or (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.

  • Email Opt-Out

    You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. You also may opt out of receiving marketing emails from CCS by sending an email to info@cosmeticscompanystore.com.

  • Withdrawing Consent

    You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward within a reasonable amount of time. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of some of our products or services.

  • Reviewing, Updating and Modifying Personal Information

    Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. You may request to review, change or delete your personal information by sending an email to info@cosmeticscompanystore.com. We may take reasonable steps to verify your identity before granting access or making corrections.

Data Transfers

We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected, including the United States, and your personal information may be processed and stored outside of your country of residence. Those countries may not have the same data protection laws as your country of residence and your personal information will be subject to applicable foreign laws. When we transfer your information to other countries, we will protect that information in the manner described in this Privacy Policy.

Children’s Privacy

If you are under thirteen years of age, you may browse our site. However, you may not provide personal information to us. This site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the site, we will delete the information from our records.

How We Protect Personal Information

We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.

Links To Other Websites

Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

Updates To Our Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated.

How To Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at info@cosmeticscompanystore.com.

If we need, or are required, to contact you concerning any event that involves your personal information we may do so by telephone or email.

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